Frequent questions

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Getting started

Lists and contacts

Creating emails

Deliverability and bounces

Reports

Plans, credits and billing

Security and privacy

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Frequent questions

Getting started

What do I need to use Minutemailer?

Can I try Minutemailer?

What features does Minutemailer have?

Lists and contacts

How can I import my contacts?

How many contact lists can I have?

How can I add a signup form to my website?

Creating emails

Can I create custom templates or use HTML?

Do you support dynamic content in emails?

How can I save my email as a pdf?

How can I attach a file to my email?

Can I add a video to my email?

Deliverability and bounces

How do I make sure my emails get through?

My email ended up in the spam folder, what is wrong?

I can't see that I'm recieving my own emails?

Reports

Can I track opens and clicks?

What does bounced and dropped mean?

Plans, credits and billing

How does credits work?

What if I need more than the Startup plan but less than the Business plan?

Do you offer a trial plan?

Can I cancel at any time?

How do I pay?

Do you offer any discounts?

How do your prices compare to your competitors?

What happens if my credits run out?

What does unlimited contacts mean?

What does unlimited teams mean?

What does AI improvements mean ✨?

Do you have an affiliate program?

Security and privacy

What is GDPR?

How can Minutemailer help me with GDPR?

How do we enter into a personal data processing agreement with you?

How is my data saved?

For how long is my data saved?

What technology do you use for AI and what data is sent to it?